Delivery & Returns
All orders are fulfilled and dispatched from our Primary warehouse or Amazon (our secondary warehouse partner). So your package may be delivered by Royal Mail, Amazon or DPD.
Our delivery Rates are as given below based on the Total weight of the Products selected in your Order
| Weight Range | For orders under £40(1 – 2 days) | For orders over £40 |
|---|---|---|
| 0-750g | 4.75 | Free |
| 750g-1500g | 4.95 | Free |
| 1500g-1900g | 5.95 | Free |
| More then 2kg | 6.95 | Free |
If for any reason you are not satisfied with the purchase and would like to return the product for refund, please email us at orders@ausha.co.uk stating the reason for return and post the product to the Return address below :
Please note we sell only premium quality products to our customer.To qualify for an exchange or refund it is important that all our goods must be unopened and in their good packaging with all the seals intact.
Damaged order
Despite taking precautions there might be times when our packaging gets damaged during transit.If you receive goods that is that is not in an intact contact and packaging,please contact us within 14 days of receipt.Photographic evidence of damage is required on the return of damaged item in order to request a replacement or refund