Privacy Policy

At Ausha Ltd, your privacy is a priority. This policy explains how we collect, use, and protect your personal information when you use our website: https://ausha.co.uk. By using our site, you agree to the terms outlined below.

1. Who We Are

Ausha Ltd is a UK-based business offering organic superfoods and spices. Our goal is to provide high-quality, ethically sourced products to support conscious lifestyles.

2. What We Collect

We may collect and store the following types of personal data:

  • Name

  • Email address

  • Shipping and billing addresses

  • Phone number (if voluntarily provided)

  • Payment details (processed securely via third-party payment providers)

  • Order history

  • IP address, browser type, and device information

3. How We Use Your Data

We use your data to:

  • Process and fulfill orders

  • Send order confirmations and updates

  • Respond to customer service queries

  • Send marketing communications (only if you've opted in)

  • Improve website functionality and user experience

  • Comply with legal obligations

4. Marketing Communications

If you subscribe to our newsletter, you may receive occasional emails about products, offers, and updates. You can unsubscribe at any time by clicking the link in any of our emails or contacting us at info@ausha.co.uk.

5. Cookies

We use cookies and similar technologies to improve your experience and analyse website traffic. Cookies help us remember your preferences and understand how visitors navigate the site.

Types of cookies we use:

  • Essential Cookies – Necessary for the functioning of the website

  • Performance Cookies – Help us track website performance and analytics

  • Functional Cookies – Remember choices you make

  • Marketing Cookies – Used only if you’ve opted into marketing

You can manage or disable cookies through your browser settings.

6. Third-Party Services

We may share your data with trusted third-party service providers to:

  • Process payments (e.g. Stripe, PayPal)

  • Fulfill deliveries (e.g. courier services)

  • Send emails and newsletters (e.g. Mailchimp or Klaviyo)

  • Analyse web traffic (e.g. Google Analytics)

These providers are GDPR-compliant and handle your data securely.

7. How We Store Your Data

Your personal data is stored on secure servers and is accessed only by authorized personnel. We retain your data only as long as necessary to fulfill orders, comply with legal obligations, and maintain customer records.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at info@ausha.co.uk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Please check back periodically to stay informed.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, reach out to us at:

📧 Email: info@ausha.co.uk